Frequently Asked Questions
Everything you need to know about our plant-based hair care and colors.
Is Naturtint hair color permanent?
Yes, Naturtint permanent hair colors provide long-lasting color and 100% gray coverage using a formula enriched with plant-based ingredients.
Are your products cruelty-free and vegan?
Absolutely. Naturtint is proud to be a cruelty-free brand, and all of our hair color and care products are 100% vegan.
How long does shipping take within the USA?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team for assistance.
Can I use Naturtint if I have sensitive skin?
Naturtint is formulated without ammonia, parabens, or resorcinol to be gentler on the scalp. However, we always recommend performing a skin sensitivity patch test 48 hours before use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.